CCL is focused on offering our community members a bundled approach supporting each individual's needs, such as Employment Coaching (resume building, interview skills), HUD-approved Housing Counseling and Financial Coaching (finding affordable housing, understanding leases, creating a budget, building or rebuilding credit), Small Business Coaching (business planning, marketing, support in finding grants), and Resource Development coaching (connection to mainstream benefits such as SNAP, Medicaid, etc and learning how to utilize social capital).

CCL’s services are open to all community members! Everyone within the community is welcome to receive our coaching services. We specifically focus on fostering Black and Brown solidarity, and historically, we have primarily served individuals in West and Northwest side neighborhoods such as Humboldt Park, Hermosa, Logan Square, Garfield Park, and Austin. Additionally, we have a co-location facility in the South Chicago neighborhood better to serve the South and South East of Chicago. To access our services, all that is needed is to sign up! There are no specific eligibility criteria beyond being a member of our community and signing up to engage in services.

All of CCL’s services and coaching support are provided free of charge, thanks to the support of our amazing donors, sponsors, and volunteers.

You can schedule an appointment by sending us an email to frontdesk@cclconnect.org, leaving a voicemail at 773-342-6210, or filling out our sign-up for services form. We will respond to your inquiry as soon as possible to arrange a convenient time for your coaching session.

 All coaching sessions are confidential, adhering to professional ethics and privacy laws.

Our coaches are all professionals who are extensively trained in the specific areas they provide support in, including employment, housing, small business, and accessing public benefits. At CCL, we are dedicated to providing the highest quality service to our members, and we prioritize being an integral part of the interconnected processes that help individuals achieve their goals. Our coaches are passionate about the work they do, and as a team, we collaborate closely to ensure each individual receives personalized support to meet their unique needs and aspirations.

Our coaching sessions are tailored to meet each individual's needs and goals. Initially, the first coaching session lasts approximately 90 minutes, followed by subsequent sessions typically lasting 60 minutes or less. We are dedicated to supporting our members to the fullest extent, ensuring that each session is designed to address their specific needs and assist them in reaching their objectives.

Our coaching services are available in both English and Spanish. We understand the importance of language accessibility, and we are proud to have a majority bilingual staff who can effectively serve the needs of our diverse community members.

We prioritize flexibility to accommodate individual needs, including the possibility of arranging hybrid and virtual sessions. We prioritize accessibility within our organization and recognize that attending on-site sessions may not always be feasible for all members who require support.
The initial coaching sessions aim to be in-person.

At CCL, we are always open to forming strategic partnerships with other local community based organizations (CBO), as well as schools, faith communities, and local community groups. These partnerships help us expand our reach and better serve our community. Additionally, we gratefully accept donations on an ongoing basis to support our programs and services. We also welcome volunteers who can assist us with events and other needs, contributing their time and skills to further our mission.